PEM Medical Education

Privacy Policy

Last updated 10 October 2026

This policy explains what personal information PEM Medical Education (“PEM Homeopathy”, “we”) collects when you use this website and our online courses, and how we use and protect it.

1. What we collect

  • Account details: your name, email address and, if you give it, your phone number.
  • Course activity: the courses you join, your access period, live classes and certificates.
  • Payment records: the amount, date, course and a payment reference. Card, UPI and bank details are handled by Razorpay, our payment partner — we never see or store them.
  • Messages you send us through forms, enquiries or the community chat.

2. How we use it

  • To create your account, give you access to the courses you pay for, and issue receipts and certificates.
  • To process payments and refunds, and to keep the accounting and tax records the law requires.
  • To send you important messages about your account, payments and classes.
  • To answer your questions and improve our courses.

3. Who we share it with

We don’t sell your information. We share only what is needed with:

  • The faculty who run a course you join (your name, and payment and access details for that course).
  • Razorpay, to take payments and refunds.
  • Zoom, when you join a live class.
  • Our hosting and database providers, who store data for us securely.
  • Authorities, when the law requires it.

4. Cookies

We use only the cookies and browser storage needed to keep you signed in and remember simple settings. We don’t use advertising trackers.

5. How long we keep it

We keep your account while it’s active. Payment and invoice records are kept for as long as Indian tax law requires, even if you close your account.

6. Your choices

You can update your name from your profile at any time. To get a copy of your data, correct it, or close your account, email support@pemmedical.in.

7. Security

Your data is stored with access controls so each person sees only what they’re allowed to. Payments run on Razorpay’s secure, PCI-DSS compliant checkout.

8. Changes

If we change this policy, we’ll update the date at the top of this page.

Questions? Write to support@pemmedical.in or see our contact page. PEM Medical Education, Nashik, Maharashtra, India – 422001.